Avid, DaVinci Resolve, Eclipse, Autodesk, etc.) plugged in at the same time? Try removing any dongle except for CPC, reboot your machine, and run our software again.
The newer versions of MacCaption will automatically install a driver update that fixes this problem. Older versions included a HASP driver that would sometimes stop working, requiring a reboot of the machine.
If it is not lit, it usually means that the HASP drivers are not installed, or became uninstalled. If the dongle does NOT light up with a red light: If you have a dongle and are having trouble with it, please see the steps below. This dongle is required to use the software. Your software was shipped with a hardware USB dongle. If you purchased software from CPC or Telestream prior to October 28, 2013: You do not require a USB dongle to run the software.
You will have received a serial number which you can activate in version 6.0 or later of the software. Choose it again to turn it off.If you purchased software from Telestream after October 28, 2013: If you want the file you’re playing to appear in front of all other windows on your screen, choose View > Float on Top so a checkmark appears next to it. Click the Share and Playback Speed button, choose Playback Speed, then choose the speed you want. You can also choose a playback speed before you play the video. You can vary the playback speed in small increments (from 1.1x to 2x) by Option-clicking the forward or rewind button while the video is playing. Playback speeds include 2x, 5x, 10x, 30x, and 60x. To change the playback speed while playing the video, click the forward or rewind button until your video plays at the desired speed.
You can vary the playback speed of a video using the forward or rewind button. If your Mac has a Touch Bar, you can use the playback controls in the Touch Bar. Use the playback controls to play the video or audio file you can drag the controls to move them out of the way. (Controls for audio files are always visible.) Move the pointer anywhere over the video to show the playback controls. In the QuickTime Player app on your Mac, open a video or audio file. You can fast forward and reverse play, and you can change the playback speed. You can play and control a file using the playback controls that appear when the pointer is over the screen.